Skip to main content
  • Contact
  • Employment
  • Your Account
  • Customers
    • Overview
    • Payment Options
    • Meter Readings
    • Frequently Asked Questions
    • Preparing for Winter
    • Water Conservation
    • Service & Backflow Applications
    • FYI
  • Doing Business
    • Overview
    • Central Purchasing
    • Bid/RFP Opportunities
    • New Vendor Application
    • MWBE
    • FYI
  • Public Access
    • Overview
    • Open Meetings
    • FOIL Requests
    • Reports/Filings
    • Policies/Procedures
    • Tariff
    • Annual Budget
  • Our Water
    • Overview
    • Water Use
    • Treatment Process
    • Conservation and Storage
    • Delivered Water Summary
    • Annual Water Quality Reports
    • Community Lead Response
  • About
    • Mission
    • Service Areas
    • Organization Chart
    • Board of Commissioners
    • Management
    • News
    • Media Inquiry
    • FYI
  • Contact
  • Employment
  • Your Account

My Water

Except for the air we breathe, water is the single most important element in our lives. The ECWA is committed to educating its customers and the general public about water. In the following pages, you can learn about everything from how your water is treated and used to how to conserve one of the earth’s most precious natural resources. 

Water Use

Treatment Process

Conservation and Storage

Delivered Water Summary

Annual Water Quality Reports

Community Lead Response

Administrative Office

295 Main Street
Room 350
Buffalo, NY 14203-2494

Have any questions or comments?
Visit our FAQs page or contact us.

Customer Service

Weekdays 8am-5pm

(716) 849-8444

Emergencies

Weekdays after 5pm & Weekends

(716) 684-0900

Mailing List

Signup for the latest ECWA news.

© 2025 Erie County Water Authority

  • Privacy Policy
  • Terms of Service