Update 7/24/16 7pm
3 water leaks completed so far; 4 of out 5 currently in progress with the 5th set to be started shortly. All leaks expected to be completed by end of day. This leaves just 3 minor leaks scheduled for tomorrow.
At the present time we have numerous water main breaks which are affecting water service in the following areas: Randwood in Amherst Creekside drive in Amherst, Princeton in the village of Depew, Winding Woods in the town of Hamburg, Seneca Street in West Seneca, Amherstdale in Amherst, Clay Street Lackawanna, Martin Road Lackawanna, Pleasent View and Stony in Lancaster. The areas may be experiencing discolored water, low water pressure or in some cases no water at all. We have crews working on the problems and hope to have service restored later today.
UPDATE - 7/23/16 11:30AM ECWA Customers may resume using water normally
Customers of the Erie County Water Authority (ECWA) system located in the Towns of Amherst, Clarence, Lancaster, Newstead and areas north of Broadway in the Town of Cheektowaga and Villages of Depew, Lancaster and Williamsville no longer need to boil their tap water.
Water samples collected from the affected areas were analyzed and determined to be negative for bacteria indicating that the water was not contaminated during the recent water main break.
For any questions, please contact: Customer Service at the Erie County Water Authority: 849-8444 Erie County Department of Health: 961-6800
ECWA FACT SHEET ON TODAY'S WATER LEAKS Water leaks across Amherst, Depew, Hamburg, Lackawanna, Lancaster & W. Seneca
- On average, the Erie County Water Authority distribution system experiences in excess of 1,100 line breaks per year.
- Water distribution systems experience increased line breaks in very cold, very hot, or very busy periods. Today, in addition to high temperatures, there is a high demand for water due to ongoing drought conditions.
- We normally pump 68 million gallons per day to our customers. Today, we are averaging 121 million gallons.
- On July 24, 2016, our dispatch crews are addressing 11 leaks. This is not an unusually high number for a peak period.
- Boil Water Notices are extremely rare; the last one issued by ECWA was 10 years ago. There is no reason to issue a Boil Water Notice today or for the other 1,100 breaks our crews will find and fix in the next 12 months. Again, these orders are very rarely necessary.
- Our system's high rate of repair is due to the area's declining infrastructure - in many sections our pipes are 100 years old. ECWA's infrastructure charge to customers funds ongoing efforts to update these aging parts of its system.