UPDATE - 7/23/16 11:30AM ECWA Customers may resume using water normally
Customers of the Erie County Water Authority (ECWA) system located in the Towns of Amherst, Clarence, Lancaster, Newstead and areas north of Broadway in the Town of Cheektowaga and Villages of Depew, Lancaster and Williamsville no longer need to boil their tap water.
Water samples collected from the affected areas were analyzed and determined to be negative for bacteria indicating that the water was not contaminated during the recent water main break.
For any questions, please contact: Customer Service at the Erie County Water Authority: 849-8444 Erie County Department of Health: 961-6800
| About ECWA |
Created in 1949 under the jurisdiction of the Public Authorities Law of the State of New York the Erie County Water Authority is an independent, public benefit corporation. (more...)
Hydrant Servicing Information
| Customer Service |
Excellent customer service is a top priority at ECWA. Our well-trained Customer Service Representatives provide professional, courteous service in a consistent and timely manner to achieve overall customer satisfaction. Based on the opinions of ECWA customers, we are proud of our performance and will continue to implement additional improvements to further enhance our customers' experience. (more...)
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| News |
07-28-16 ECWA and Village of Alden Enter Into Supplemental Water Supply Agreement
07-23-16 11.30AM Boil Water Notice Lifted
| Doing Business |
ECWA purchases goods and services according to its enabling legislation and charter granted by the State of New York. It maintains an open vendor policy and welcomes any and all potential bidders. (more...)
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| Learning |
Except for the air we breathe, water is the single most important element in our lives. That is why the ECWA is committed to educating its customers and the general public about water. (more...)
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View the 2015 Water Quality Report, financial reports, annual reports, policies and procedures, board meeting minutes, and (more...)
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| Contact |
Hours: M - F 8:00 am - 5:00 pm
Emergencies (After 5pm)
Phone: 716-684-0900 (more...)
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295 Main St. • Room 350 • Buffalo, NY 14203-2494 • 716-849-8444 • Fax 716-849-8467