Text "WATER" to 1-844-716-3292 or visit alerts.ecwa.org to enroll in our new notification system: ECWA Alerts!
| About ECWA |
Created in 1949 under the jurisdiction of the Public Authorities Law of the State of New York the Erie County Water Authority is an independent, public benefit corporation. (more...)
Hydrant Servicing Information
| Customer Service |
Excellent customer service is a top priority at ECWA. Our well-trained Customer Service Representatives provide professional, courteous service in a consistent and timely manner to achieve overall customer satisfaction. Based on the opinions of ECWA customers, we are proud of our performance and will continue to implement additional improvements to further enhance our customers' experience. (more...)
| Pay your Bill Online |
Pay your bill easily and conveniently, Sign up for automatic payments and never miss a payment. (A convenience fee will be charged by Paymentus for Debit/Credit card payments.)
| News |
08-14-17 ECWA Lifts Voluntary Water Restrictions.
08-10-17 Erie County Water Authority Extends Temporary Water Restrictions Until August 17.
08-08-17 Erie County Water Authority Extends Temporary Water Restrictions.
| Doing Business |
ECWA purchases goods and services according to its enabling legislation and charter granted by the State of New York. It maintains an open vendor policy and welcomes any and all potential bidders. (more...)
New Vendor Application
| Learning |
Except for the air we breathe, water is the single most important element in our lives. That is why the ECWA is committed to educating its customers and the general public about water. (more...)
| Public Information |
View the 2016 Water Quality Report, financial reports, annual reports, policies and procedures, board meeting minutes, and (more...)
* Notice of Freedom of Information Law Policy.
| Contact |
Hours: M - F 8:00 am - 5:00 pm
Emergencies (After 5pm)
Phone: 716-684-0900 (more...)
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295 Main St. • Room 350 • Buffalo, NY 14203-2494 • 716-849-8444 • Fax 716-849-8467