ECWA Statement to the Erie County Legislature Government Affairs Committee
MARCH 22, 2018
The Erie County Water Authority (ECWA) has accepted an invitation from the Erie County Legislature to speak and answer questions at today's government affairs committee meeting.
To ensure our customers are informed, the Authority invites everyone to view ECWA Chairman Bob Anderson's presentation in its entirety from today's meeting on our website. read more...
SECOND CASE OF INDIVIDUALS IMPERSONATING ECWA EMPLOYEES REPORTED IN TOWN OF ORCHARD PARK
FEBRUARY 16, 2018
BUFFALO, NY - The Erie County Water Authority (ECWA) has been made aware of another incident in the Town of Orchard Park involving two individuals entering a home while impersonating ECWA meter service workers. Nothing was reported stolen as a result of the encounter.
This marks the second occurrence reported in Orchard Park in two weeks. For this reason, ECWA continues to urge customers to be cautious of individuals impersonating ECWA employees. In addition, ECWA would like to encourage all people in the Western New York area to learn how to properly identify ECWA employees before allowing them access to their home or business.
All ECWA meter service workers travel in white vehicles with a blue ECWA decal on both sides, wear a blue uniform with an ECWA emblem, and carry a photo identification badge. read more...
Text "WATER" to 1-844-716-3292 or visit alerts.ecwa.org to enroll in our new notification system: ECWA Alerts!
| About ECWA |
Created in 1949 under the jurisdiction of the Public Authorities Law of the State of New York the Erie County Water Authority is an independent, public benefit corporation. (more...)
Hydrant Servicing Information
| Customer Service |
Excellent customer service is a top priority at ECWA. Our well-trained Customer Service Representatives provide professional, courteous service in a consistent and timely manner to achieve overall customer satisfaction. Based on the opinions of ECWA customers, we are proud of our performance and will continue to implement additional improvements to further enhance our customers' experience. (more...)
| Pay your Bill Online |
Pay your bill easily and conveniently, Sign up for automatic payments and never miss a payment. (A convenience fee will be charged by Paymentus for Debit/Credit card payments.)
| News |
03-08-18 Statement from ECWA Chairman Anderson Regarding Legislator Burkes Committee Meeting Invite.
02-16-18 SECOND CASE OF INDIVIDUALS IMPERSONATING ECWA EMPLOYEES REPORTED IN TOWN OF ORCHARD PARK.
| Doing Business |
ECWA purchases goods and services according to its enabling legislation and charter granted by the State of New York. It maintains an open vendor policy and welcomes any and all potential bidders. (more...)
New Vendor Application
| Learning |
Except for the air we breathe, water is the single most important element in our lives. That is why the ECWA is committed to educating its customers and the general public about water. (more...)
| Public Information |
View the 2017 Water Quality Report, financial reports, annual reports, policies and procedures, board meeting minutes, and (more...)
* Notice of Freedom of Information Law Policy.
| Contact |
Hours: M - F 8:00 am - 5:00 pm
Emergencies (After 5pm)
Phone: 716-684-0900 (more...)
Join our Email list or follow us on twitter to receive news from ECWA about our operations, customer information, emergency alerts and more.
295 Main St. • Room 350 • Buffalo, NY 14203-2494 • 716-849-8444 • Fax 716-849-8467