Erie County
Water Authority
Providing Water You Can Trust

About ECWA

Created in 1949 under the jurisdiction of the Public Authorities Law of the State of New York the Erie County Water Authority is an independent, public benefit corporation. (more...)


Hydrant Servicing Information

Customer Service

Excellent customer service is a top priority at ECWA. Our well-trained Customer Service Representatives provide professional, courteous service in a consistent and timely manner to achieve overall customer satisfaction. Based on the opinions of ECWA customers, we are proud of our performance and will continue to implement additional improvements to further enhance our customers' experience. (more...)

Pay your Bill Online

Pay your bill easily and conveniently, Sign up for automatic payments and never miss a payment. (A convenience fee will be charged by Paymentus for Debit/Credit card payments.)

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News

ECWA to replace water mains in village of Williamsville

ECWA to begin annual main flushing program

ECWA Releases Annual Water Quality Report

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Doing Business

ECWA purchases goods and services according to its enabling legislation and charter granted by the State of New York. It maintains an open vendor policy and welcomes any and all potential bidders. (more...)

           New Vendor Application

Learning

Except for the air we breathe, water is the single most important element in our lives. That is why the ECWA is committed to educating its customers and the general public about water. (more...)

Public Information

View the 2014 Water Quality Report, financial reports, annual reports, policies and procedures, board meeting minutes, and (more...)


* Notice of Freedom of Information Law Policy.

Contact

Customer Service

Phone: 716-849-8444
Hours: M - F 8:00 am - 5:00 pm

Emergencies (After 5pm)

Phone: 716-684-0900

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Bid / RFP Opportunities

Available Project Bid Date

8/19/15

201600001

10/20/15 11:00 AM

WATERMAIN MATERIALS PURCHASE CONTRACT January 1, 2016 to December 31, 2017
Contact: Paul H. Riester priester@ecwa.org



Click here for Bid / RFP Results
Please direct any questions or comments to: questionscomments@ecwa.org or call Customer Service at: 716-849-8444
295 Main St. • Room 350 • Buffalo, NY 14203-2494 • 716-849-8444 • Fax 716-849-8467