Erie County
Water Authority
Providing Water You Can Trust

      Emergencies (After 5pm): 716-684-0900 Customer Service/Emergencies (M-F 8 am - 5 pm): 716-849-8444

INDIVIDUALS POSING AS ECWA METER SERVICE WORKERS REPORTED IN TOWN OF ORCHARD PARK


FEBRUARY 2, 2018

BUFFALO, NY - Following an incident in the Town of Orchard Park that resulted in stolen property, the Erie County Water Authority (ECWA) continues to urge customers to be cautious of individuals impersonating ECWA employees. In addition, ECWA would like to encourage all people in the Western New York area to learn how to properly identify ECWA employees before allowing them access to their home or business.

All ECWA meter service workers travel in white vehicles with a blue ECWA decal on both sides, wear a blue uniform with an ECWA emblem, and carry a photo identification badge.

ECWA officials advise all customers to confirm these three visible forms of identification from anyone claiming they are at the premises to read or perform work on the water meter.

If customers are not shown proper identification, they should immediately shut their doors and dial 9-1-1 or call the ECWA's Customer Service at 716-849-8484.

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