EXAMPLES OF WORK: (Illustrative only)
- 24/7 availability to respond to cyber threats or security breaches, or to access sensitive data and information necessary for informed decision-making in response to an emergency involving the treatment or distribution of water or the protection of customer information;
- Working with executive staff members, decision makers, and stakeholders to define operational requirements and systems goals, to identify and resolve operational systems issues, and to provide information relating to the effectiveness and efficiency of existing systems;
- Supervising, collaborating, and overseeing work assigned to the Operational Analyst and Solution Programmer, Senior Programmer Analyst, Network Specialist, Application Programmers, Senior Computer Operators, and Computer Operators and other members of the IT team, ensuring smooth and reliable multi-platform system for the collection and retrieval of information and data, consistent with the Authority’s operational goals, objectives, and plans;
- Working with network staff to integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems; ensure compatibility and interoperability of in-house computing systems and connectivity of all servers, shared software, groupware, and other applications;
- Designing and performing server and security audits, system backup procedures, and other recovery processes in accordance with the Authority RRA, ERP and BCP strategies; maintaining and updating documentation as it relates to system configuration, mapping, processes, and service records;
- Working with the Operational Analyst and Solution Programmer, in proposing and creating system design models, specifications, diagrams, and charts to provide direction to application programmers and coordinating and performing in-depth tests, including end-user reviews, for modified and new systems;
- Collaborating with Operational Analyst and Solution Programmer, Senior Programmer, and Application Programmer to design and deploy new applications and enhancements to existing applications, software, and operating systems, and
- Monitoring and testing system performance; preparing and delivering system performance statistics and reports and providing orientation and training to end users for all modified and new systems.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Comprehensive knowledge of computer concepts, principles, procedures, and technology as applied to computer operations, hardware, network and system development; comprehensive knowledge of the principles and practices of method and procedural analysis; comprehensive knowledge in application design and RPG programming in an IBM Power System environment with comprehensive knowledge in TCP/IP networking in a Window environment, configuring and maintaining Cisco routers, fire walls, wireless controllers and access points, and monitoring and alarm system using Solar Winds; thorough knowledge of programming and software development life cycles; thorough knowledge of RPG IV and AS/400 operating platforms; good knowledge of planning and how to layout day-to-day computer operational tasks; good knowledge of modern procedures used in governmental administration; knowledge of applicable data privacy practices and laws.
Proven ability to define user and application requirements, to write ILE RPQ online and batch programs, to design and implement multi-platform organization systems, to conduct integrated system testing, and to train users; proven ability to configure applications on thin clients running Rockwell’s thin manage product within a GE IFIX SCADA environment; proven analytical and problem-solving abilities; proven ability to use critical thinking skills with a high degree of accuracy to foresee potential security breaches and system vulnerabilities; ability to plan, organize and supervise computer operators, programmers, and systems analysts and to effectively prioritize and execute tasks in a high-pressure environment; able to communicate effectively with non-technical staff and with members of interdisciplinary teams including interviewing end-users for insight on functionality, interface, problems, and/or usability issues; ability to conduct research into software-related issues and products; ability to work both independently and in a team-oriented, collaborative environment.
Sound judgment; dependability; tact; initiative; physical condition commensurate with the demands of the position; flexible and adaptable to learning and understanding new technologies; strong written, oral, and interpersonal communication skills; highly self-motivated and directed with keen attention to details.
ACCEPTABLE EXPERIENCE AND TRAINING:
A) Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity, or closely related field and six (6) years of experience immediately preceding date of appointment in software, systems analysis or application programming, including experience in information security, and with at least two years of experience in application programming for federally designated critical infrastructures, public utilities, or secured governmental information management systems, or
B) At least 10 years of experiences, with at least six (6) years immediately preceding the date of appointment, in software, systems analysis, or application programming, including experience in information security, and with at least two years of experience in application programming for federally designated critical infrastructures, public utilities, or secured governmental information management system.
SPECIAL REQUIREMENTS FOR ACCEPTANCE OF APPLICATIONS:
Eligibility for appointment requires financial and security clearances, based on fingerprint analysis by an authorized agency having access to federal and state criminal and civil records.
An eligible selected applicant will be required to sign a nondisclosure agreement prior to the date of appointment.